Ravenor Primary School and Arbor Parent Portal + Parent App

(available from 26/01/2026)

What is the Parent Portal?

The Parent Portal is our version of Arbor accessible to guardians on a laptop or computer.

What is the Parent App?

Please note that only parents who have a guardian profile added to their school site can use the Parent App. School staff and teachers cannot log in.

The Parent App is the mobile version of our Parent Portal, for use on mobile devices such as smartphones and tablets. Parents and Guardians can download the Parent App for free from either the Play store for Android phones or the App Store for IOS.

Parents and Guardians have the same login and account details to the Parent App and the Parent Portal.

If your school has switched on the Parent Portal, guardians can download the App and begin using it straight away. They will need to log in using the same username (email) and password.

Video: Overview of the Parent App

What do parents have access to?

Parents don't need to set up a profile for themselves. This is automatically created when the schools creates the Guardian Profile for the parent. 

Parents just need to go to the login page and set a password to log in.

What Parents can see:

• The student’s address and home phone number if they live with the student
• Any student details they are marked down as a Primary Guardian for
• Any features switched on in the Parent Portal Settings page
• Bookings to clubs and trips, but not who signed the child up (school or another guardian)
• Payment history, including which parent logged a top up
• Positive and negative incidents logged (depending on setup)

What Parents can’t see:

• The student’s address and home phone number if they don’t live with the student
• Another Guardian’s address or contact details - they can only see their name
• Who logged a phone call or the call notes
• Documents attached to the Student record
• Notes pinned on the student profile
• Who issued a Detention
• Any Communications sent to them unless they are via In-App Messaging
• School notices
• Individual Education Plan (IEP)
• Neutral behaviour incidents

How do parents and guardians log on to the Parent Portal? (available from 26/01/2026)

Log in to your School | Arbor

How do parents and guardians book Clubs / Extra Curricular Activities

Arbor Resources:

Getting started - Log into the Parent Portal and the Parent App

Arbor training resources are completely free for you to make the most of it. These can all be found here.

Android Devices - Download the app on Google's Play Store 

Apple Devices - Download the app on the App Store